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California Notice
This notice provides additional information to California residents, including as required by the California Consumer Privacy Act (“CCPA”), about the categories of personal information that we collect from California residents, the purposes for which we use the information, the categories of third parties to whom we disclose information for business purposes, and the categories of third parties to whom we “sell” or “share” such personal information. More detailed information is available in our Privacy Policy atPersonal Information We Collect and Purposes, When We Disclose Your Personal Information, and How Long We Keep Your Personal Information.
You also have specific rights over your personal information, including the right to opt out of sharing or selling of your information. For more information, on those rights and how to exercise them, see Your Rights in our Privacy Policy.
Please note, NBCUniversal’s collection and use of your personal information may vary across Services and our uses of your personal information are to the extent permitted by and in compliance with applicable law. In particular, where we indicate we disclose personal information in a category of information to entities for a business purpose or sell or share that information, please note we may only disclose or sell or share a subset of the information that falls within that personal information category.
NBCUniversal may use any or all of the categories of personal information below to comply with law, prevent and investigate fraud and other illegal activities, and for other safety and security purposes. Further detail about the categories of third parties is available in When We Disclose Your Personal information in our Privacy Policy.
Information you provide to us: | |||
| Categories of personal information we collect | Purposes of use | Categories of entities and other persons to which we disclose certain data within this category of personal information for a business purpose | Categories of third parties to which we “sell” and/or “share” certain data within this category of personal information |
Identifiers such as contact and account registration information For example: name, email, postal address, telephone number, account username and password, business contact information, contact information about others that you provide, any information you may provide to us at an event or in person. |
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(certain contact information only) |
Demographics, including characteristics of protected classes under law, and commercial information and interests For example: as permitted by law, date of birth, race*, ethnicity*, gender, interests, lifestyle information, school and sports information, photos, social media handles. |
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(interest data and non-sensitive demographic information only) |
Commercial information and information defined in Cal Civ. Code 1780(e) For example: credit/debit card details, purchase history, delivery address, membership information, reservations and other travel related information, meal preferences, and the personal details of your guests. |
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(purchases, membership status, and preferences only) |
Audio, visual or similar information and other user-generated content For example: photos, videos, audio, and other information you may submit to us, such as comments on our forums. |
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Research and feedback For example: comments that you send us through online forms and social media platforms, by email, over the phone, by mail, or in surveys. |
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(for survey responses such as interests) |
Wellness and Fitness Data For example: step counts or physical activity from connected apps or devices, fitness levels, wellness goals, nutritional preferences, and completed workout challenges. |
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Biometric information* For example: as permitted by law, facial scans or fingerprints we collect at some of our offices. |
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Health Data* For example: as permitted by law, vaccine or symptom related information. |
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Audio and Video For example: audio recordings of customer service calls or security video footage if you visit one of our properties. |
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Inferences We may use the information you provide, along with the information we collect automatically and from third parties to make inferences about you, including your preferences and interests. |
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*Please note: this personal information is considered “sensitive” under certain laws, and we process it in accordance with applicable legal requirements.
Information we collect automatically from you and/or your device(s): | |||
| Categories of personal information we collect | Purposes of use | Categories of entities and other persons to whom we disclose certain data within this category of personal information for a business purpose | Categories of third parties to whom we “share” and/or “sell” within this category of personal data |
Identifiers such as device information For example: IP address, cookie IDs, browser type and language, operating system, platform type, device type, and advertising and app identifiers. |
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Internet or other electronic network activity information (including information collected through Cookies) For example: domain names, browsing activity, scrolling and keystroke activity, advertisements viewed, forms or fields you complete or partially complete, search terms, whether you open an email, content (including videos, as permitted by law) you view and duration, quality of the service and interaction with the content, logs, and other similar information. If these events occur while you are offline, they may be logged and uploaded to us when you next connect. |
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Geolocation data* For example: city, state and ZIP code associated with your IP address or derived through Wi-Fi triangulation. We will ask for your permission before collecting your precise location from GPS-based functionality on your mobile or other devices. |
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(general location and/or only to the extent permissible under applicable law) |
*Please note: this personal information may be considered “sensitive” under certain laws, and we only process it in accordance with applicable legal requirements.
Information we collect from third party sources: | |||
| Categories of personal information we collect | Purposes of use | Categories of entities and other persons to whom we disclose certain data within this category of personal information for a business purpose | Categories of third parties to whom we “share” and/or “sell” certain data within this category of personal information |
Categories above provided by other users including identifiers and commercial information For example: identifiers such as contact information; commercial information such as interests; education data such as school and sports information; visual data such as photos; and other user generated content that contains information about you. |
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Categories above provided by Our Related Businesses and previous affiliates such as Versant and its brands Subject to their own policies and controls, we receive certain categories of information from Comcast and its subsidiaries. If you used Versant Services when NBCUniversal brands were or became part of Versant, NBCUniversal collected all the categories of information set forth in this policy. We may also receive information from Versant in the future. |
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(only to the extent permissible under applicable law such as for information obtained when previous affiliates were part of NBCUniversal) |
Categories above provided by public and commercial sources For example: demographic including at a household level and characteristics of protected classifications; identifiers such as contact information, inferences about your preferences; commercial information such as viewing and other consumption choices, loyalty program membership, and purchasing data. |
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Categories above provided through social media For example: if you interact with us through a social media service or log in using social media credentials, depending on your social media settings, we may have access to your information from that social network, such as identifiers like your name, email address, social networking ID; friend list, visual data like a photo; demographic data including characteristics of protected classifications like age and gender; geolocation data; birthday, and internet or other electronic network activity information such as your comments about our Services, and the people/sites you follow. |
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Categories above provided through third party partners in connection with providing the NBCUniversal Services For example: identifiers including contact information such as authentication information; internet or other electronic network activity information. |
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Additional information that we collect for business-to-business relationships only | |||
| Categories of personal information we collect | Purposes of use | Categories of entities and other persons to whom we disclose certain data within this category of personal information for a business purpose | Categories of third parties to whom we “share” and/or “sell” certain data within this category of personal information |
Identifiers such as business contact information For example: company name, your name, email address, telephone number, and job. |
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Commercial and information defined in Cal. Civ. Code 1780(e) For example: bank details of suppliers, credit/debit card details, purchase history, delivery address. |
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Demographics, including characteristics of protected classes under law For example (as permitted by law): ethnicity (minority owned businesses), gender (women-owned businesses) |
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Due diligence information including identifiers, employment information, demographics, including characteristics of protected classes under law For example: identifiers such as contact information, demographics such as nationality (as permitted by law) and gender, age, date of birth, country of residence, employment and education information, including job title, political or trade union role* (each as permitted by laws), personal and professional affiliations, religious,* connections to criminal activities or offences related to money laundering. |
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Commercial information and identifiers for events For example: travel information including passport and visa, meal preferences and restrictions, payment details, and guest’s details. |
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Social media and lifestyle information For example: if you interact with us on social media or other platforms as an influencer or an athlete, we may have access to your identifiers like name and social networking ID; visual data like photos; demographic data including characteristics of protected classifications like age and gender; geolocation; birthday; commercial information like interests and lifestyle information; internet or other electronic network activity information such as list of followers and engagement with your posts; and education information such as school and sports information. |
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Opt Out of Sale or Share of Personal Information
California residents may opt out of the “sale” of their personal information and the sharing of their personal information for cross context behavioral advertising (also known as “targeted advertising”). If you or your authorized agent would like to opt out of NBCUniversal’s of these activities, you may do so in the footer or settings menu by selecting the “Your Privacy Choices” link and following the instructions provided.
Right to Limit Sensitive Personal information
We may use precise location information as allowable by law for purposes including analytics and to enable marketing to you and the delivery of targeted advertising on the NBCUniversal Services or other sites, such as displaying an ad relevant to your precise location information. You can change your precise geolocation permissions for our mobile apps in your mobile device settings.
How Long We Keep Your Personal information
We will keep your personal information only for as long as it is necessary to fulfill the purposes described above, unless a longer retention is required or permitted by law. In determining how long to retain such data, we consider the amount, nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process the information, applicable legal requirements, and our legitimate interests. The purposes for which we process information (as well as the other factors listed above) may dictate different retention periods for the same types of information. For example, we retain your email address as an authentication credential (where applicable) as long as you have an account with us and an additional period of time after that for our legitimate interests and for our fraud and legal compliance purposes. If you opt out of email marketing, we maintain your email on our suppression list for an extended time to comply with your request. In addition, in the event you have an account that holds credits, point balances or other entitlements, we may continue to hold the account to allow you to obtain the benefit in accordance with the relevant terms and conditions.
We may delete or de-identify your information sooner if we receive a verifiable deletion request, subject to exemptions under applicable law. The retention period that applies to your personal information may vary depending on the NBCUniversal Services you use and how you interact with them. Some NBCUniversal Services may provide additional details on their data retention practices, so we encourage you to consult their website and/or FAQs.
Other Privacy Rights
For information about additional rights that you have with respect to your personal information under California law and how to exercise them, please see Your Rights in our Privacy Policy.
Incentive and Loyalty Programs (California and Colorado Residents Only)
The Services may offer opportunities to receive certain services or benefits such as discounts or free or extended services (such as bonus streaming time or additional videos), which may require the provision of personal information. Such opportunities could be considered a financial incentive under applicable law (each, an “Incentive”). The Services may also offer certain loyalty programs (“Loyalty Programs”) that may qualify as a financial incentive under California law or “bona fide loyalty program” under Colorado law. When you sign up for Loyalty Programs, we collect your name and email address; we also collect information about your transactions in the Loyalty Program and your reward activities (such as redemption). We may disclose this and other personal information as described in When We Disclose Your Information.
When you participate in an Incentive or Loyalty Program, you agree to the terms of that Incentive or Loyalty Program and may revoke your participation depending on the Incentive (e.g., by opting out of emails or terminating a streaming service) or Loyalty Program (by contacting us as described Loyalty Program terms). To the extent that you request the deletion of your personal information, you may not be able to continue to participate in certain Incentives or Loyalty Programs, because we require certain personal information to provide you access or manage your account and keep track of your rewards. We also may sell or process certain information provided in connection with your Incentive or your Loyalty Program information for targeted advertising, including when we disclose it to Loyalty Program partners, advertising partners, ad networks, and advertisers, as described in When We Disclose Your Information.
To the extent we can determine the value of your information, we consider the value of providing you with a more personalized experience as well as the expenses we incur in providing Incentive or Loyalty Programs that are reasonably related to the costs associated with offering the Incentives.
Third Parties List – Shine the Light (California Residents only)
California’s Shine the Light Law (CA Civil Code § 1798.83) allows residents to request a list of all the third parties to which we have disclosed certain “personal information” (as defined by California’s Shine the Light law) during the preceding year where the business knows or reasonably should know that the third parties used the personal information for those third parties’ “direct marketing purposes.” Direct marketing purposes means “the use of personal information to solicit or induce a purchase, rental, lease, or exchange of products, goods, property, or services directly to individuals by means of the mail, telephone, or electronic mail for their personal, family, or household purposes.” However, a business is not required to provide this information where it adopts and discloses, in its privacy policy, a policy of not disclosing “personal information” to third parties for their “direct marketing purposes” 1) unless the resident first affirmatively agrees or 2) if the resident has exercised an option that prevents that information from being disclosed. NBCUniversal maintains such a policy and thus is not required to provide this information. Please see Privacy Choices: Do Not Sell My Personal Information or Share or Process My Personal Information for Targeted Advertising in Your Rights in our Privacy Policy. California residents may contact us at 30 Rockefeller Plaza, New York, NY 10112, US, NBCUniversal Legal Department Attn: Chief Privacy Officer. In the body of your request, you must include: “California Shine the Light Request”, your name, a current California address including, street address, city, state, and zip code, as well as sufficient information for us to determine if the law applies to you. You will need to attest to the fact that you are a California resident. We will not accept requests by telephone, email, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Do Not Track
Some web browsers offer users a “Do Not Track” privacy preference setting in the web browser. We do not currently recognize or respond to browser initiated Do Not Track signals. Learn more about Do Not Track. Please note that “Do Not Track” is a distinct privacy mechanism from the legally recognized browser-based opt out signals described above, which we honor in accordance with applicable law.